I have central air, but my bedroom upstairs is usually 5-10 degrees warmer than the other bedrooms (vaulted ceiling). This product works perfectly even though the room is much larger than 250sq ft. This portable AC only costs 50 cents a day to run, considerably less than running the central air. It's quieter than I expected and the air is very cold. The only thing I don't like is the instruction manual just not enough info. The exhaust hose must be mounted properly to the outside through a window. All portable AC units create a vacuum in the room and if the exhaust hose is not practically air tight, more warm air from outside will come in than cold air blowing out. I have had it for a week now and it has yet to need the water reservoir emptied.
This item is not worth it. It takes hours to cool down my 100 sq ft room. I have a 5,000 btu window unit that kicks butt compared to this one. Also, not convenient at all. You need to place a drip pan underneath to catch the water and it only allows a 1" space at the base. I had to build a 4" platform to lift the unit high enough to sit a basin at the bottom to catch all the drip without having to empty it every 1 1/2 hours.
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this air conditioner has one filter which is easily removed for cleaning purposes, but the intake filter is completely hidden and cleaning it entails disassembling the unit, removing the case, just to access the filters. What a nightmare.
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This 9000BTU AC is supposed to cool a 250 square foot room, so I thought it'd be more than enough for my 190 square foot bedroom. When I turned it on, I was sure it would make things cool pretty quickly, because it was very loud. . . my wife and I called it the "jet engine" during the brief time before we sent it back. Instead it was only able to cool the room by about 3-4 degrees, even when I let it run all night. I tried it for three nights before returning it, and one morning when I woke up, it was actually cooler outside the house than it was in the bedroom where the AC had been running full blast for about 12 hours. Pathetic!
I replaced this unit with a 6000 BTU window unit by Frigidaire. Even though the Frigidaire is only 2/3 the BTU rating, it makes less than half as much noise and was able to cool my fairly small bedroom from 100+ and humid (we're in the middle of a major heat wave in the Northeast right now) to about 72 degrees in about 90 minutes. Needless to say, the 6000BTU replacement will cost a lot less to run as well. . .
Also, I know some people don't care about this kind of thing, but this Sunpentown AC is just incredibly ugly. From the photo I wasn't really sure if it would look cool and futuristic in person or clunky and overbuilt. Guess what. . . it's the latter! It just looks junky and designed by a twelve-year-old who was trying to draw a Camaro instead of a piece of furniture that's supposed to look fairly decent in your house. Most appallingly, and although it doesn't look so bad in the small photo online, that beige insert for the louvers looks like it came from some twenty-year-old piece of office equipment (remember when everything was the same hideous beige?) and it's totally out of place with the silver/gray plastic used everywhere else.
I had a portable AC by Maytag that lasted about 7 years and worked very well, but this Sunpentown I bought to replace it is a terrible failure in all respects: ugly, the loudest air conditioner I've heard since I was a kid in the 1980s, and it doesn't cool worth a damn.
The only nice thing about the entire experience is that I bought it from Amazon, so it was incredibly easy to return! Thanks, Amazon, for being so freaking awesome. . .
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In April 2011, I purchased a Sunpentown (SPT) air conditioner for $450. I ended up not using it last summer and stored it, unopened in its box, until a month ago. Right out of the box, it didn't work. After trading emails with a customer service representative James who after 3 rounds of email told me that it doesn't matter that the product was defective out of the box. I asked to speak with a manager and received a call from Mike, who told me that the product is out of warranty so there is nothing they can do, that it's not worth repairing a window unit and that I should either "junk it or sell it for scraps." I asked him if Sunpentown really has no problem manufacturing and selling such shoddy products and he said "It's been a year lady. Nothing I can do." Sunpentown makes bad products that don't work. Sunpentown is unwilling to stand by its products. My recommendation is for you to save your money and purchase another product, one made by a company who has integrity.
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